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FAQs

Event spaces

We are proud to have wonderful and priceless objects within the museum which, unfortunately, means you cannot get inside of them. However, we are able to host private dining in the beautifully restored Countess of York.

We offer both daily delegate rates from £29.95 + VAT per person as well as dry hire options.  As we have a variety of spaces that can be used together we can build bespoke packages for our clients to suit their needs. To obtain a quote please contact one of our team on 01904 686226 or email us

We can accommodate up to 1000 people for a drinks reception and 600 for dinner.

We can accommodate up to 140 in our conference centre.

WHEELCHAIRS

The museum is fully wheelchair accessible.

LIFTS

All lifts in the museum are wheelchair accessible and have audio announcements. The majority of museum lifts have Braille labelling on the buttons.

TOILETS

Wheelchair-accessible toilets are available in the Conference Centre, Great Hall and Station Hall.

BABY CHANGING FACILITIES

Wheelchair-accessible baby changing facilities are available the Conference Centre, Great Hall and Station Hall.

INDUCTION LOOPS AND INFRARED SYSTEMS

Induction loops are installed in the Mallard Suite.  If you have other needs please discuss them with your event manager.

BRAILLE RESOURCES

Braille maps and large print information books available on request.

All of the spaces in our Conference Centre benefit from natural daylight except the Evening Star Theatre.  Station Hall benefits from natural daylight which can be enhanced with atmospheric lighting by our AV suppliers.

Facilities

There is free Wi-Fi throughout the museum. If you have a specific requirement, please get in touch to discuss in detail.

Things to note:

The Railway Museum cannot provide an unrestricted dedicated line, and bandwidth availability can vary due to demand.

There is free car parking for all guests when booked with an event. Please contact your event manager regarding this.  Note that cars cannot be left overnight.

Finding Us

The National Railway Museum is based on Leeman Rd in York, just a 5-minute walk from York station. For further details, see Getting to the National Railway Museum

Other

Unfortunately, we cannot offer guided tours for events. Please navigate to Enhance Your Event for alternative options.

We are within walking distance from many hotels and have obtained preferential rates. Contact a member of the team to discuss further.

Levy UK provide all onsite catering at the National Railway Museum.  We have a number of handpicked AV and entertainment companies that we can recommend. Other suppliers can be used subject to checks. Please contact your event manager to discuss further.

Absolutely! Station Hall is ideal for medium to large celebrations, with areas to accommodate the ceremony, drinks receptions and wedding breakfast indoors.  The Countess of York offers the perfect alternative option for intimate wedding receptions.

There is no height restriction in our car park, but there are two height-restricted bridges nearby: Scarborough Bridge Tunnel, which prohibits vehicles over 3.6m high; and Leeman Road Bridge, which prohibits vehicles over 3.3m.